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Get your loyalty program live in 15 minutes

The fastest path from signup to your first customer scan.

What happens when a customer scans your QR

End-to-end walkthrough of the customer experience.

Stamp a customer at the counter

The real staff flow: scan the wallet card, add stamps, redeem rewards.

Train your staff in 90 seconds

The bare minimum your team needs to know.

Staff roles and permissions

Invite your team and control exactly what each person can see.

Import an existing customer list

Bring your contacts over from another tool via CSV.

Watch live activity

See scans happen in real time.

Read your analytics and AI insights

Reports, cohorts, and the weekly AI briefing.

Manage multiple locations

Add venues and see performance per site.

Customise your loyalty card design

Structures, themes, stamps, progress styles, fonts and layout.

Set up your reward rules

Visits vs points modes, threshold, and what customers win.

Set up membership tiers

Add Bronze / Silver / Gold status customers climb as they visit.

Multilingual scan page

How the scan page auto-detects the customer's language.

Send your first push campaign

Step-by-step for a happy-hour or weekend promo push.

Automations — the work that runs while you sleep

Welcome, reactivation, birthday, reward proximity, review request.

Run a referral program

Turn loyal customers into recruiters with bonus points both ways.

Connect your Google reviews link

Get the right URL from your Google Business Profile.

Best practices for getting more Google reviews

When the automation fires, who it targets, and how to write the prompt.

Plans, pricing, and what's included

Solo, Growth, Multi-site — what differs.

Billing, receipts and GST

How billing works and what's claimable.

Cancel your subscription

How to cancel and what happens to your customer data.

Export your customer list as CSV

Download your data anytime, no contract lock-in.

Customer can't add the card to their wallet

The most common Wallet-related issue and the fix.

Push notifications aren't arriving

Apple/Google Wallet push delivery diagnostics.

Customer says they're not enrolled

Find their record by number, re-enrol, or check for duplicates.

Fidz API — overview

REST endpoints, authentication, common use cases.

POS integrations (Square, Lightspeed, Shopify POS)

What's supported, what's not, and the roadmap.

Webhooks — receive events in real time

Subscribe to customer enrolled, stamp added, and reward earned events.