Import an existing customer list
Bring your contacts over from another tool via CSV.
Already have a customer list? Import it from Dashboard → Customers → Import CSV so you don't start from zero.
- Dashboard → Customers → Import CSV.
- Upload your file.
- Fidz matches common header names automatically (phone / mobile / telephone / cell variants).
- It dedupes against customers you already have.
- Review and confirm.
- Limits — up to 10,000 rows per import and 5 MB per file.
- Imported contacts are set to email-opt-out until they opt in, to keep you compliant.
To go the other way, use Export CSV (see the export article). You can also add customers one at a time with Add customer.
Because imported contacts are opt-out by default, don't email-blast them immediately — let them opt in first.